Service for Qomolo
Empowering Every Qomolo Equipment User Move Towards a Sustainable Future

If you experience our Qomolo services,

you will get a holistic Ainergy logistics solution beyond a simple equipment product.

It provides a complete service integrating automated capacity, green energy system,

AI-assisted operation and digital technology.

With our full assistance, you will be upgraded in the process of

green and smart capacity transformation, empowering the sustainable and healthy

development of your business in the future, as well as the possibility of profitable growth.

Routine inspections

Eliminate operational risks in advance to maintain the normal operation of equipment.

Regular maintenance

Conduct targeted maintenance based on equipment's operating mileage and periods to ensure optimal performance and extend service life.

Fault recovery

Minimize the equipment downtime.

Version management
Provide services such as data backup, function updates, and version rollbacks according to the equipment version.
O&M training
Provide specialized training on product O&M, operational skills, and related digital tools.
Product O&M document
Provide a detailed knowledge base document covering all O&M items, operational skills, digital tools, and delivery procedure.
OTA updates

Remotely update key functions of the equipment system through remote authorization to enhance equipment performance and user experience.

Autonomous driving kit upgrade

Upgrade designated equipment models from manned to autonomous driving mode.

Smart digital service system and tools

Provide real-time operational data and recommended solutions for equipment faults through AdaOps.

Battery recycling

Implement green energy principles throughout the full lifecycle of the equipment.

Financial service

Provide financial solutions for the purchase of transportation equipment.

Explore Customer Service Throughout the Full Lifecycle
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WeWell Service & Support

Quick identificationof abnormal indicators

Effective diagnosis of fault causes

24/7 fast response

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If you require in-depth consulting, please contact our O&M team.
After-sales tel.: 4009932959(UTC+8) 9:00 to 18:00 from Monday to Sunday
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