WeWell Service - Westwell's One-stop Smart Digital Service Solution

Service for Cosmo

Deeply integrate smart technology
into every detail of the transformation

From the moment you purchase Cosmos,
we will customize an all-inclusive lifecycle service package
that precisely meets the diverse needs of product operations.
This ensures that you will not only enjoy a trustworthy service experience,
but also be empowered by the value of our products.
As a result, your business will be revitalized and maintain
a sustainable and healthy operation.

Fault recovery

Promptly diagnose and fix issues such as black
screens, freezing, and misalignment in image
recognition. It not only provides a solid
guarantee of overall system safety and security,
but also brings you an unprecedented superior
experience.

Regular maintenance

Regularly maintain devices such as cameras to
ensure normal system operation. It covers a full
range of care measures to prevent potential
failures, improve performance and extend
service life, to provide with higher quality
services and save on operating costs.

Version management and training

To ensure the stable operation and continuous optimization of your equipment, We provide a whole range of detailed package of services such as data backup, function updates, and version rollbacks according to the equipment version, and provide training on operational demonstrations and explanations for new version features.

O&M training

Provide specialized training on product O&M, operational skills, and related digital tools. Enhance your team's ability to operate the product independently and efficiently, and realize easier and more convenient management in the actual operation process.

Product knowledge base

Provide a comprehensive product knowledge
base covering aspects such as system
application design, product features, product
O&M, product performance testing methods,
system installation and updates, and system
version backup and recovery methods.

Explore Customer Service Throughout the Full Lifecycle

Public Services

Guiding the right direction for
transformation to
achieve richer returns

Service for Qomolo

Leading intelligent freight capacity
for a comprehensive green
and efficient transformation

Service for Cosmo

Full lifecycle digital and
intelligent companionship

WeWell Customer Service Platform

Advanced equipment factories

with a comprehensive,

close-range experience

Make a WELL Change

West View

Cosmo

Qomolo

Loopo

LinkAIge

WeWell Service

Public Services

Service for Qomolo

Service for Cosmo

WeWell Customer
Service Platform

Careers

News

Subscribe to Westwell

Receive news and insights to keep up with industry information and trends, customize smart digital upgrade strategies from Westwell.

Subsribe

Thank you for subscribing

You will soon receive the latest news from Nishi Technology and start your smart journey!

I agree to receive product news and commercial advertisements from Westwell and its affiliates via email, SMS, phone call, etc., and agree to the collection of the information about email opens and clicks to measure and improve communication performance. Please refer to the privacy policy.

Products

Intelligent Vehicles Multimodal Transportation Scenario-based Smart Solutions

Services and Support

Smart Consulting Services Contact Us Product Safety Notices

About WESTWELL

Freight Logistics Decarbonization Whitepaper News Join Us