Full-Lifecycle Service

WeWell Service has built a smart service ecosystem that covers the entire lifecycle of customer's business.

No matter what stage your business is in, we can provide high-value and efficient services based on your actual needs.

We always prioritize customer value and create a smart and sustainable value growth experience for enterprises through closed-loop management throughout the entire lifecycle.

Click to learn about the complete service matrix and experiencing value protection throughout the entire lifecycle.

Pre-sale Service
Our service starts even before the product is sold, and we provide you with professional consulting, planning and product selection services.
Delivery Service
During the delivery process, we strictly adhere to the set standards for installation,debugging, and accompanying services ensure stable and efficient product delivery.
Operation Support
During the daily operation of the product, WeWell Service will provide you with continuous support and upgrade services, as well as professional data analysis and recommendations for product operational efficiency.
After-sale Service
We have the most professional and experienced operation and maintenance engineers. Provide real-time, reliable, and professional after-sales maintenance support for your equipment.
Start Your Smart Digtial Service Journey

The WeWell customer service platform is a digital intelligence platform that supports 7*24-hour access

and helps customers obtain and manage full life-cycle service support from Westwell.

You can access various service applications through logging into the WeWell platform,

including asset management, O&M support, training courses, efficiency analysis, etc.

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WeWell Service & Support

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Effective diagnosis of fault causes

24/7 fast response

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If you require in-depth consulting, please contact our O&M team.
Tel: 400-9932-959(UTC+8) 9:00 to 18:00 from Monday to Sunday
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